La Nueva Boutique Hotel Hanoi & Spa

Don’t do a lot of reviews, but in this case, I really need to heap glowing praise on La Nueva, Hanoi. I selected this hotel based on the positive review of the staff as well as its location. I did not fail at any step. Right from the warm greeting from Violet at reception, who personally showed me to the room to the other desk staff who were always ready for a genuine chat. The breakfast is filling to say the least and the staff would almost have my morning coffee and scrambled eggs ready as I walked in. You could not fail to be satisfied by the vast array of food available at breakfast. My go to place of an evening was the skybar. With a full menu available from the restaurant on the 12 floor, as well as the spectacular view over Hanoi’s old quarter as well as the lake, the food was very good. The highlight of the bar was the staff. I was welcomed like an old friend every time I was there (stayed 6 nights). The staff would take time out to chat, ask me what I had done for the day and were genuinely interested. The hotel is about 150m from the lake and the whole area is alive with activity, but the hotel is very personal. Love staying at this place.

The location was in the heart of the old quarters of Hanoi. Walking distance to unlimited restaurants, spas, and a shopper's paradise. It is a very clean and quaint boutique style hotel. The most impressive part was the hotel's incredible staff. The front desk staff, bell-hops, restaurant servers, and bar staff gave us VIP service during our entire stay. We had an overnight excursion to Ha Long Bay, and they were very accommodating, allowing us to store our extra luggage with them until we returned. If this is your first trip to Hanoi, and you're unsure about where to stay. Believe me, you will be well taken care of at La Nueva Boutique Hotel and Spa!

- I stay in Hanoi a lot, and change and try hotels in the Hoan Kiem area frequently. La Nueva is among the few ones I would consider going back to. - Relatively quiet location, quite unusual for the area. - Decent BF (not grand), very important. - Lovely staff.

Great location as you can walk around Old Quarters easily. There are many cafes and spa along the hotel. There’s a 7-11 store along the hotel stretch too. As for halal options around the area, there’s isnt much but you can walk to popular ones which take about 15-20mins or grab a taxi which is around 10mins. The quad room is spacious and can fit 4 people. The toilet is big enough and there’s a bidet too. The shower pressure can be improved, but still usable. The breakfast selection is a mix of western and asian food. The service staff were attentive and friendly during our stay. They helped us to book 7- seater private airport transfer from hotel at an affordable rate (similar to Ride hailing-apps). Overall, I would consider coming back due to it’s location and customer service.

We had a wonderful stay at La Nueva hotel. The staff was super nice and helpful, very personalized and genuine service. Special thanks to Grace who found us some great deals for our day trips to Halong Bay and Ninh Binh, much better than booking online ahead of time. The hotel is clean, centrally located but still pretty quiet. Room was spacious and clean, comfy beds, functional bathroom. Breakfast was amazing with nice selection of made-to-order and buffet dishes. Not much of a view from the room but that can't be really expected in the old town packed with tall buildings. Excellent city views though from the breakfast restaurant and rooftop bar.